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Place order Frequently Asked Questions Receive our News Flash with specials etc. Why is it better to order educational software from a company such as Zentium Systems, instead of buying the software in a shop? We are well-informed of the content of the software in our range. We also pride ourselves in the fact that, for many years, we have advised parents and teachers to make the right choice with regards to educational software. Zentium distributes the software of various programming companies and are therefore in a position to provide you with objective advise and assistance. What technical support is provided by Zentium? We are available daily from 9h00 to 17h00 for any queries. Technical support will be provided telephonically or via e-mail. If you are experiencing a technical problem that we cannot assist you with, we will bring you into contact with the programmer of that specific program, to ensure that your problem is resolved as quickly as possible. Click here to contact us for technical support. Are the programmes suitable for children with learning disabilities? Yes, definitely. Most of the programmes in our range has been graded according to difficulty-level or grade-level. Learners will therefore start to work in a program at their current level of functioning, upon which they will start to gain confidence, proceed to develop further and advance to the next level. Are the programmes suitable for gifted learners? Definitely, yes. Even gifted learners (or those who are academically more advanced) will benefit tremendously from using these programmes. Most of the programmes in our range has been graded according to difficulty-level or grade-level. Learners will therefore start to work in a program at their current level of functioning, upon which they will start to gain confidence, proceed to develop further and advance to the next level. Are the programmes available in schools? Yes. Various programmes in our range have been used by schools, colleges, universities and remedial institutions for many years. This fact alone should set your mind at rest, as educational institutions are very critical of the educational products and resources available, and will only incorporate products they deem to be of a high enough academic standard. How do I place an order? Click here to go to our order page. You can print an order form via this web page, complete the form and fax it to us, or you can place your order online. It will only take you a few seconds to complete the form and send it to us. How do I pay for the software I want to order? Payment can be done via
Our bank details:
How long will it take for the software to be delivered? Delivery takes approximately five (5) working days. Should you need the software to be delivered urgently, please contact us telephonically or via e-mail to request delivery via Speed Services. This will be done at no extra cost to you. How will my software be delivered? Software is delivered via registered post or Speed Services couriers, to your nearest post office. Zentium guarantees the safe delivery of all software and will replace all damaged or missing parcels. Are the software upgraded? Yes. Programmes are usually upgraded for the following two reasons:
We will inform you via our website or newsletters when programmes have been upgraded. Will I have to pay for any upgrades? Yes, although the exact cost to you will vary from programme to programme. In the case of software in the lower price range, it is often better to buy a new cd. Programmes in the upper price range, requires a minimal upgrade and administrative fee to be paid by the customer. How many times can I install the software on my computer? This differs from program to program. Read the Terms of Conditions carefully before installing the software on your computer. Please contact us if you are unsure. Still unsure? Call us for advise!  |
Zentium Systems, ABSA, Sinoville, Account Number: 4055 189
324, Branch code: 632005.
